TERMS AND CONDITIONS

Welcome to Hotel Surguru, Pondicherry. By using our website (https://www.hotelsurguru.com/), you agree to these Terms and Conditions.

  1. Bookings and Payments
    • You are making a booking with the hotel directly. Bookings are subject to availability and confirmed upon payment.
    • Payments are processed via secure payment gateways.
    • Accurate information to be provided while making a booking.
    • Cancellations must be made at least 48 hours prior to check-in to avoid charges.
  2. Check-in and Check-out
    • Check-in: 12:00 PM | Check-out: 11:00 AM.
    • You will be asked to provide identification proofs during check-in.
    • Early check-in or late check-out is subject to availability.
    • Other inclusions not listed as a part of this booking will be chargeable.
  3. Liability
    • Hotel Surguru is not responsible for loss or damage to valuables left in the guest rooms. Please take care of your belongings